Insidesource DEI Statement
By nurturing a culture where everyone experiences a deep sense of belonging and equity of opportunity, we will uphold our vision to “unleash human and business potential.” We commit to being an anti-ism workplace and embedding diversity, equity, and inclusion throughout our business.
Job Summary
The Junior Operations Support will coordinate a variety of functions contributing to the smooth operation of the Insidesource London showroom.
Essential Duties and Responsibilities:
Showroom and Workplace Management
- Ensure tidiness of the showroom and office space
- Ensure the fabric library is kept up to date
- Organise furniture and fabric samples; send out to clients as requested
- Monitor loan samples; establish logging system
- Collection of loan samples and liaising with manufacturers to ensure samples are returned
- Scheduling showroom tours with manufacturers & reminding team
- Monitor stationary stock levels
- Liaise with printer cartridge company to advise on printer toner levels
- Monitor kitchen stock levels – coffee, kitchen roll, etc.
- Order cleaning items, soap for bathrooms etc.
- Monitor recycling / waste & book extra collections as needed
- Take laundry to service wash as needed
- Manage petty cash
- Put dishwasher on at 5.30pm each day
- Complete vendor forms for suppliers
- Provide support on assorted HR items
- Manage various facilities needs, to include utilities, fire extinguisher servicing, ADT alarm maintenance and reset, office cleaning company, doorbell, etc.
- Keep fire exits and posters clear and visible.
- Manage key cutting and ordering fobs for new starters
- Do first aid training
- Manage H&S records
Sales and Client Event Support
- Collating new price lists from manufacturers
- Filling in RAMS docs for AC’S & PM team
- WFH Shopify orders
- Event organising, booking of venues, ordering supplies for events
- Liaise with Operations supports and Account Managers to arrange client showroom tours
- Booking restaurants for client entertaining
- Manage ordering of client holiday gifts
Insidesource Core Responsibilities
- Exemplify Insidesource values of Team First, Client Led, Change Makers, Experience Focused.
- Participate in All Company Meetings and Regional Town Halls.
- Embody diversity, equity, and inclusion in our Insider community and business practices.
Supervisory Responsibilities
None
Skills, Knowledge, Experience Required
- Attendance & Punctuality: Begin work on time and keep absences within guidelines. Ensure responsibilities are covered when absent. Schedule time off in advance.
- Accountability: Is a reliable partner who responds to requests promptly and clearly. Is committed and dependable.
- Initiative: Volunteers readily and seeks increased responsibilities. Looks for opportunities for self-development and to improve showroom processes. Asks for help, welcomes feedback and is open to learning.
- Quality: Demonstrates accuracy and thoroughness. Displays commitment to excellence. Looks for ways to improve and promote quality. Applies feedback to improve performance. Monitors own work to ensure quality.
- Personal Appearance: Professional, polished dress and demeanor.
- Planning & Organization: Prioritizes and organizes workload and makes efficient use of time to fulfill goals. Comfortable with changing priorities and managing multiple tasks.
- Hospitality or customer service background is a plus.
- Expert knowledge of Microsoft Suite and comfortable with a variety of software and web-based applications.
