GENERAL ACCOUNTABILITIES
The Showroom Coordinator is responsible for providing administrative support and professional service to our partners and our team while maintaining the cleanliness and organized state of the showroom. Reporting directly to the Western Regional Sales Director, this individual will be responsible for the flow of people through the business and assist in the sales aspect of the business.
SPECIFIC ACCOUNTABILITIES
Showroom Support:
- Greet all visitors to the showroom.
- Enter all showroom guests into the OnContact system when they first arrive.
- Answer, screen and forward any incoming calls while providing basic information when needed.
- Receive, sort and organize daily mail/deliveries/couriers.
- Maintain office supply inventory and order when necessary.
- Ensure cleanliness and organized state of the showroom through dealings with the Landlord, Cleaners and Maintenance etc.
- Assist with ordering catering requirements for any meetings and/or presentations.
- Arrange and set up showroom events with all meal, snack, drink service, props, product installation etc.
- Maintain inventory of food and beverage supplies and placing orders if necessary (i.e. coffee, tea, milk, sugar, paper products etc.).
Sales Support:
- Attend and assist with dealer and designer presentations when needed in the showroom and off-site.
- Present basic product to customers in the showroom.
- Manage literature/library/finish samples.
- Maintain dealer libraries, make binders for all dealers + design firms, update them, send them brochures on-going basis as requested by dealers/firms.
- Manage showroom and loaner inventory for clients.
- Manage all communication between firms/dealers/end users/warehouses for the availability of a product, delivery/pick-up, and tracking of product.
- Responsible for handling and distributing petty cash whiling tracking expenditures.
- Assist with basic quotes and tender. Create quotes as requested and help with existing quotes.
- Represent Global at trade shows and marketing events along with sales as needed.
- The main point of contact for all firms/dealers for all samples requests, brochures, demo requests.
- Maintain showroom calendar/events.
- Maintain vacation requests/tracker.
- Maintain invoices to be approved and paid.
- Maintain showroom product inventory/sell clearance product ensuring necessary products are available etc.
- Answering calls/emails for general inquiries.
- Filling documents.
- Creating product/fabric binders.
- Assisting reps. with whatever they may need that day.
REQUIREMENTS / SKILLS
- Excellent communication, customer service and organizational skills.
- Professional appearance and attitude.
- Proficient in Microsoft Windows, Microsoft Office (Excel, Word, PowerPoint) and Google suite by Microsoft.
- Proficient in AS400 and CAP 20/20 an asset.
- University Degree or College Diploma in Design, Business or relevant experience recommended, however not required.