Maharam is seeking an Inside Sales Representative for the Los Angeles sales territory. The Sales Representative will be responsible for selling Edelman, Knoll Textiles and Maharam to the Architectural and Design community with the primary focus on residential clients. The Sales Representative is expected to work out of the Helms Bakery showroom with occasional visits to clients on an as need basis and engage with clients, understanding their needs, and selling our product collection for their specific needs. He/she must be able to build and foster strong relationships through product presentations. The ideal candidate will be confident, enthusiastic, and a well-informed communicator with a strong record of accomplishments and successful history of project involvement. A degree in textiles and/or interior design is preferred with experience in sales.
Responsibilities:
Client Engagement:
- Greet showroom visitors warmly and create a welcoming atmosphere.
- Listen actively to clients’ preferences, lifestyle, and design aspirations.
- Provide expert advice on material selections and options.
Product Knowledge:
- Develop an in-depth understanding of all products within our portfolio
- Stay informed about industry trends, new collections, and innovative materials.
- Explain the features, benefits, and performance attributes of our products
Sales and Consultation:
- Assess clients’ needs and recommend suitable textiles for their specific projects
- Collaborate with interior designers, decorators, and homeowners to create cohesive textile schemes.
- Provide accurate pricing information and prepare quotes.
- Handle objections and negotiate effectively to close sales.
Relationship Building:
- Cultivate long-term relationships with clients.
- Follow up after sales to ensure customer satisfaction.
- Attend industry events, trade shows, and networking opportunities to expand your client base.
Administrative Tasks:
- Maintain detailed records of client interactions and project opportunities
- Provide to Management a quarterly project report outlining future opportunities
- Manage daily business to client’s needs are properly handled
Showroom Maintenance:
- Keep the showroom organized, clean, and visually appealing.
- Arrange textile displays to highlight different styles and themes.
Qualifications:
- Experience: Prior experience in sales, preferably within the textiles or home furnishings industry.
- Product Knowledge: Familiarity with our product collection
- Communication Skills: Excellent verbal and written communication skills.
- Customer-Centric Attitude: A genuine interest in helping clients find solutions to their needs
- Negotiation Skills: Ability to navigate pricing discussions and close deals.
- Organizational Skills: Detail-oriented and capable of managing multiple tasks simultaneously.
- Tech-Savvy: Comfortable using sales software, CRM systems, and basic office tools.
A starting compensation range for this role is $53,600-$95,000.00 annually. Relevant salary considerations will include candidate qualifications and experience, other business/organizational needs and market factors . You may also be eligible to receive a geographic premium.